JL99 Privacy Policy Update | How We Protect Your Data
JL99 keeps your personal information safe. You’ll learn how we collect data, how it’s stored, why we use it and what rights you have over your own information. When you register an account or use services on our system, you confirm that you’ve read and agree to this policy along with JL99’s general Terms & Conditions.
Overview
JL99 is a legal online entertainment platform in the Philippines, we’re required to collect some basic information from players to verify identity, process deposit and withdrawal orders and prevent fraud. This policy applies to all players accessing through computer web browser, phone or official JL99 app.
Types of Data JL99 Collects
Full real name, date of birth, nationality, valid ID number and ID photo (with portrait) for account verification (KYC).
Email address, mobile phone number and current residential address.
Deposit and withdrawal history, payment methods used (GCash, Maya e-wallets, bank accounts), transaction amounts and game wallet balance changes.
IP address, device type used, operating system, web browser, login times, betting history and game lobbies you’ve joined.
How We Collect Data
🛡️ Information JL99 NEVER Collects
- We don’t store full bank card or credit card numbers. All card payments are processed by international security standard payment gateways.
- We don’t store account passwords in plain text format. Your password is fully encrypted and even technical staff can’t read it.
- We don’t collect sensitive side information like religion, political views, health status or ethnic background.
How We Protect Your Information
Data transmitted between your phone and server is fully encrypted, outsiders can’t eavesdrop or interfere.
Personal information in database system is locked with bank-standard encryption algorithm, has separate protection keys.
Servers protected by dedicated firewall, automatically detects and blocks denial-of-service attacks or unauthorized access instantly.
Only authorized staff directly involved in support or reconciliation work can view necessary information. All internal data access is logged for regular audits.
Players are encouraged to enable two-layer security with OTP code sent to personal phone number. This prevents fraudsters from withdrawing money even if your password accidentally gets exposed.
Purpose of Data Usage
JL99 uses your information for these practical purposes:
Sharing Information with Third Parties
JL99 does NOT sell, rent or exchange player personal data to any other advertising companies. Information is only provided to third parties in mandatory cases:
When We Share Data:
All third-party service partners must sign confidentiality agreements and can only use data for completing transactions, absolutely cannot keep or use for other purposes.
Use of Cookies
Player Rights Over Personal Data
Request to see all personal information the system is storing about your account.
If you find phone number, email or personal info is wrong, you have the right to request accurate updates.
You can request to lock account and delete personal information, except financial transaction logs that must be kept by law.
You have the right to turn off receiving promotional SMS or emails anytime without affecting gameplay.
Support Contact Channels
If you have questions about this privacy policy or need help updating personal information, contact JL99 Customer Care directly:
Available right on JL99 web and app interface
Our support team will receive, verify information and respond to your request as soon as possible.